Privacy Policy

Aknanda Spirit LLC Last Updated: July 2026

1. Introduction

Aknanda Spirit LLC (“Aknanda,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites at www.aknanda.org and academy.aknanda.org (collectively, the “Site”) and use our Services.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

  • Create an account or register for a course (name, email address)
  • Make a purchase (billing information, processed securely via Stripe)
  • Subscribe to our newsletter or email list (name, email address)
  • Contact us for support (name, email address, message content)
  • Participate in surveys, promotions, or interactive features

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information through the following technologies:

Google Analytics: We use Google Analytics to understand how visitors interact with our Site. This service collects data such as pages visited, time spent on pages, referring websites, browser type, device type, and approximate geographic location. Google Analytics uses cookies and similar technologies. Data is processed by Google in accordance with Google’s Privacy Policy.

Microsoft Clarity: We use Microsoft Clarity to understand how users interact with our Site through session recordings and heatmaps. Clarity collects data on clicks, scrolls, mouse movements, and page interactions. This data is anonymized and does not include personal information such as passwords or payment details. Data is processed by Microsoft in accordance with Microsoft’s Privacy Statement.

Meta Pixel (Facebook Pixel): We use the Meta Pixel to measure the effectiveness of our advertising, understand user actions on our Site, and deliver targeted advertising on Meta platforms (Facebook, Instagram). The Meta Pixel may collect data such as pages visited, actions taken, device information, and browser data. Data is processed by Meta in accordance with Meta’s Privacy Policy.

Google reCAPTCHA: We use Google reCAPTCHA to protect our forms from automated spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Data is sent to the United States and processed by Google in accordance with Google’s Privacy Policy.

Cookies: Our Site uses cookies — small text files stored on your device — to enhance your browsing experience, remember preferences, and support the analytics and security tools described above. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our Site.

2.3 Payment Information

We use Stripe as our payment processor. When you make a purchase, your payment information (credit card number, billing address) is transmitted directly to Stripe and processed on their secure servers. We do not store, access, or have visibility into your full credit card details. Stripe’s handling of your payment information is governed by Stripe’s Privacy Policy.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Site and our Services
  • Process transactions and send related information (purchase confirmations, receipts)
  • Create and manage your account
  • Deliver course content and digital materials you have purchased
  • Send you newsletters, marketing communications, and promotional materials through our email platform (MailerLite), where you have opted in to receive them
  • Respond to your inquiries and provide customer support
  • Analyze usage trends to improve our Site, content, and Services
  • Measure the effectiveness of our marketing and advertising efforts
  • Detect, prevent, and address fraud or technical issues
  • Comply with legal obligations

4. Email Communications and MailerLite

We use MailerLite as our email marketing platform to send newsletters, course updates, and promotional content. When you subscribe to our email list or make a purchase, your name and email address are shared with MailerLite for this purpose. MailerLite processes this data in accordance with MailerLite’s Privacy Policy.

You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email we send. Unsubscribing from marketing emails does not affect transactional emails related to your purchases (such as order confirmations or access instructions).

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

Service Providers: We share information with third-party service providers who perform services on our behalf, including payment processing (Stripe), email delivery (MailerLite), analytics (Google Analytics, Microsoft Clarity), and advertising (Meta). These providers are authorized to use your information only as necessary to provide their services to us.

Legal Compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our Site.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain your information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes.

If you wish to request deletion of your personal data, please contact us at support@aknanda.org.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Opt-Out of Marketing: Unsubscribe from marketing communications at any time
  • Cookie Preferences: Manage cookie settings through your browser

To exercise any of these rights, please contact us at support@aknanda.org. We will respond to your request within thirty (30) days.

9. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business purpose for collecting it, and the categories of third parties with whom we shared it.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a request under the CCPA, please contact us at support@aknanda.org. We may need to verify your identity before processing your request.

10. Children’s Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us at support@aknanda.org.

11. International Data Transfers

Your information may be transferred to and processed in the United States, where our services and servers are located. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. By using our Site, you consent to such transfers.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting to this page. We will update the “Last Updated” date at the top of this page to reflect the most recent revision. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Aknanda Spirit LLC Email: support@aknanda.org Address: Playa Guiones, Nosara, Guanacaste 50206, Costa Rica

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