Aknanda Spirit LLC Last Updated: July 2026
At Aknanda, we want you to feel confident in your investment. If an online course does not meet your expectations, we offer a straightforward refund process.
Online Courses — 14-Day Money-Back Guarantee
All online courses purchased through our academy at academy.aknanda.org are backed by a 14-day money-back guarantee.
If you are not satisfied with your course for any reason, you may request a full refund within fourteen (14) calendar days of your original purchase date. No questions asked.
How to Request a Refund
To request a refund, send an email to support@aknanda.org with the following information:
- Your full name
- The email address associated with your purchase
- The name of the course you wish to be refunded
- Your order number or date of purchase
We will acknowledge your request within two (2) business days and process approved refunds within seven (7) business days. Refunds will be issued to the original payment method used at the time of purchase through Stripe.
Refund Conditions
- Refund requests must be submitted within 14 calendar days of the original purchase date.
- Refunds apply to the full purchase price of the course.
- After the 14-day window has passed, purchases are considered final and no refunds will be issued.
- Each course is eligible for one refund. If you purchase the same course again after receiving a refund, subsequent purchases are not eligible for an additional refund.
What Happens After a Refund
Once a refund is processed, your access to the course materials will be revoked. If you wish to access the course again in the future, a new purchase will be required.
Please note that any materials you may have downloaded (PDFs, audio files, or other digital assets) prior to the refund cannot be technically retrieved. By requesting a refund, you agree to delete any such downloaded materials from your devices.
Payment Plans
If you purchased a course through a payment plan, the 14-day money-back guarantee applies from the date of your first payment. If a refund is approved within this window, all payments made to date will be refunded and your access to the course will be revoked.
If you cancel a payment plan after the 14-day guarantee window, no refund will be issued for payments already made, and your access to the course will end when the current billing period concludes.
Digital Downloads
Downloadable digital products (such as eBooks, guides, or meditation recordings) that are delivered immediately upon purchase are not eligible for refunds due to the nature of digital delivery.
Exceptions and Special Circumstances
If you experience a technical issue that prevents you from accessing your purchased course, please contact us at support@aknanda.org before requesting a refund. We will work to resolve the issue and ensure you can access your content. Time spent unable to access the course due to verified technical issues on our end will not count toward the refund window.
In the unlikely event that Aknanda cancels or discontinues a course before you have had the opportunity to complete it, you will receive a full refund regardless of the purchase date.
Chargebacks
We encourage you to contact us directly at support@aknanda.org before initiating a chargeback or dispute with your bank or credit card provider. We are committed to resolving any concerns promptly and fairly. Filing a chargeback without first contacting us may result in delays and additional fees for both parties.
Contact Us
If you have any questions about this Refund Policy, please reach out to us:
Aknanda Spirit LLC Email: support@aknanda.org Address: Playa Guiones, Nosara, Guanacaste 50206, Costa Rica
